g. GUIDELINES

Nothing about the tools or using them is complicated or requires more than a few minutes of orientation to get started. GUIDELINES offer suggestions for introducing the tools to users and options for using them.
If there is one guideline that should drive your process, it’s this: Don’t stop at collecting (capture), be sure to connect and extend it. Connect the information collected in the tools with individuals who can use it. If the contributor has completed the “distribution list” near the front of the tool, let this information guide the connecting.