INBOUND-OUTBOUND

Repairing and maintaining information flows is an essential task during times when multiple roles are shifting, combining, disconnecting, or departing.

Even minor, internal shifts can create sending-receiving chaos. Information and requests that normally come TO a contributor (inbound to the contributor) have nowhere to go—easily missing their target. Information headed OUT from a contributor (outbound) is no longer moving out—someone could be waiting for something that isn’t coming! Oops.

Inside: Instructions and a two-page template to track the TO’S and FROM’s for employee(s) who have moved on from their roles or departed the organization.