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QS02. BUSINESS CONTINUITY
$35.00
What gaps and cracks can be expected—and avoided—when the contributor leaves? What changes does the transition bring? What deadlines are imminent? What are customers expecting on their next orders?
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QS08. DEBRIEF
Add to cart $30.00Before the program or project team disbands, capture some of the highlights and lowlights. How do pe
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QS07. SUPERVISOR
Add to cart $40.00The supervisor-contributor manages a team—day to day—responding to customer calls, and carrying
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WS04. INBOUND-OUTBOUND
Add to cart $25.00Who COMES TO the contributor and for what types of information or help? Who does the contributor GO
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